If it wasn’t for the guy with dreads that box the pizza I don’t know what would have happened. All In all, I was very upset because today is my son 6th birthday and I order pizza for his football team. It took the nice guy with dreads that was boxing the pizza to come an assist me and mentioned he see my order. When ask to speak to manager or supervisor he mentioned they are not there. He then forgot I was there and started helping others with no explanation for me. As a first responder I think of all options possible to help my patients and also coming from customer service background patient and customer satisfaction is a must.
The order was shown with the correct address and transaction completed and he still didn’t help. I showed him the little ceasar app and he mentioned I need to call someone on the app because he has no online order. The assistant manager mentioned he does not see my online order.
Went to the restaurant 30min earlier just to talk to an assistant manager that was rude and not helpful.
